ACA Compliance Group (ACA) recently shared its insights on recurring compliance issues found during its reviews of U.K. firms; the U.K. Financial Conduct Authority’s standards and expectations in these compliance areas; and recommendations for addressing those issues. The findings and suggestions were presented in a webinar featuring ACA partner Philip Naughton and ACA directors Charlotte Longman and Michael Chambers. This article, the first in a two-part series, reviews the first six compliance failings highlighted in the program: governance, compliance arrangements, general compliance, personnel, training and financial crime arrangements. The second article will explore the remaining six compliance failings: regulatory reporting, financial planning, the Internal Capital Adequacy Assessment Process, the Investment Firm Review, market abuse and transaction reporting. For additional commentary from ACA, see our two-part series on its 2019 compliance survey: “Recent SEC Exam Experience; Common Code of Ethics Issues; Use of Senior Advisers; and Fee and Expense Allocations” (Jul. 9, 2019); and “Annual Meetings, Insider Trading Controls and Common Compliance Program Issues” (Jul. 16, 2019).